ResNet   

ResNet Subscriber Survey Results - Spring 2000

 
Did you receive or pick up a 1999-2000 ResNet Installation Guide? n=917 % of respondents
Yes 522 56.92%
No 395 43.08%

 

Who installed your Ethernet network adapter? n=917 % of respondents
It came pre-installed 259 28.24%
I installed it myself 377 41.11%
Hardware Services on campus installed it 17 1.85%
A ResNet staff member installed it 73 7.96%
An off-campus vendor installed it 17 1.85%
A family member installed it 67 7.31%
A friend installed it 105 11.45%
Other (please specify below) 2 0.22%

 

Who installed or configured your software for use with ResNet? n=917 % of respondents
I installed it myself 544 59.32%
Hardware Services on campus installed it 21 2.29%
A ResNet staff member installed it 135 14.72%
An off-campus vendor installed it 12 1.31%
A family member installed it 60 6.54%
A friend installed it 142 15.49%
Other (please specify below) 3 0.33%


Were you successful the first time installing/configuring the software?

n=917 % of respondents
Yes 736 80.26%
No 181 19.74%

 

The supplied ResNet documentation was sufficient to get me started using the service.

n=917 % of respondents
Strongly agree 158 17.23%
Agree 428 46.67%
Neutral 278 30.32%
Disagree 35 3.82%
Strongly disagree 18 1.96%

 

With whom did you consult to get your ResNet connection to work?

n=917 % of respondents
I did not consult with anyone 378 41.22%
A family member 71 7.74%
Someone on my floor 132 14.39%
A friend, other than someone on my floor 127 13.85%
A Consultant at 515-HELP (Computing Services Help Desk) 47 5.13%
ResNet staff member 156 17.01%
Other (please specify below) 6 0.65%


When I sought assistance with setting up my ResNet connection I received help in a timely manner.

n=917 % of respondents
Strongly agree 123 13.41%
Agree 178 19.41%
Neutral 100 10.91%
Disagree 14 1.53%
Strongly disagree 10 1.09%
N/A - didn't ask for help 492 53.65%

 

The ResNet and Computing Services staff members who helped me were courteous.

n=917 % of respondents
Strongly agree 174 18.97%
Agree 142 15.49%
Neutral 79 8.62%
Disagree 5 0.55%
Strongly disagree 2 0.22%
N/A - didn't ask for help 515 56.16%

 

I feel confident I can get answers to any ResNet questions I may have through the resources available to me.

n=917 % of respondents
Strongly agree 232 25.30%
Agree 460 50.16%
Neutral 196 21.97%
Disagree 24 2.62%
Strongly disagree 5 0.55%

 

I would recommend ResNet service to a friend.

n=917 % of respondents
Strongly agree 636 69.36
Agree 243 26.50
Neutral 37 4.03
Disagree 1 0.11
Strongly disagree 0 0.00

 

Having ResNet service available influenced my decision to attend NC State.

n=917 % of respondents
Strongly agree 53 5.78
Agree 155 16.90
Neutral 375 40.89
Disagree 206 22.46
Strongly disagree 128 13.96

 

Having ResNet service available influenced my decision live on campus.

n=917 % of respondents
Strongly agree 208 22.38
Agree 342 37.30
Neutral 194 21.16
Disagree 104 11.34
Strongly disagree 69 7.52

 

Having ResNet service in my room has had a positive impact on my ability to get my course work done.

n=917 % of respondents
Strongly agree 603 65.76
Agree 231 25.19
Neutral 61 5.54
Disagree 18 1.96
Strongly disagree 4 0.44

 

While here at NC State I have used network access (in labs or via ResNet) to such a degree that it has hindered my academic success. (e.g. over use of multi-player games, MUDs, IRC, email, etc.)

n=917 % of respondents
Strongly agree 70 7.63
Agree 122 13.30
Neutral 183 19.96
Disagree 356 38.82
Strongly disagree 186 20.28

 

Having ResNet service in my room has increased the level of communication between other students and me.

n=917 % of respondents
Strongly agree 515 56.16
Agree 293 31.95
Neutral 73 7.96
Disagree 28 3.05
Strongly disagree 8 0.87

 

Having ResNet service in my room has increased the level of communication between my course instructors and me.

n=917 % of respondents
Strongly agree 365 39.80
Agree 413 45.04
Neutral 105 11.45
Disagree 27 2.94
Strongly disagree 7 0.76

 

Having ResNet service in my room has increased the level of communication between me and campus services staff (e.g. Housing, Registration and Records, Career Services, Financial Aid, etc.).

n=917 % of respondents
Strongly agree 266 29.01
Agree 337 36.75
Neutral 235 25.63
Disagree 68 7.42
Strongly disagree 11 1.20

 

How much do you use ResNet service for the following? email

n=917 % of respondents
More than 5 hours a day 100 10.91
2 to 5 hours a day 136 14.83
1-2 hours a day 334 36.42
Less than 1 hour a day 319 34.79

A few times a week

23 2.51
A few times a month 0 0.00
Never 5 0.55

 

How much do you use ResNet service for the following? Browsing the World Wide Web

n=917 % of respondents
More than 5 hours a day 120 13.09
2 to 5 hours a day 279 30.43
1-2 hours a day 319 34.79
Less than 1 hour a day 159 17.34

A few times a week

31 3.38
A few times a month 9 0.98
Never 0 0.00

 

How much do you use ResNet service for the following? Telnet (access to local or remote servers, e.g. login.ncsu.edu)

n=917 % of respondents
More than 5 hours a day 19 2.07
2 to 5 hours a day 38 4.14
1-2 hours a day 91 9.92
Less than 1 hour a day 168 18.32

A few times a week

222 24.21
A few times a month 259 28.24
Never 120 13.09

 

How much do you use ResNet service for the following? Usenet news groups

n=917 % of respondents
More than 5 hours a day 4 0.44
2 to 5 hours a day 5 0.55
1-2 hours a day 22 2.40
Less than 1 hour a day 58 6.32

A few times a week

61 6.65
A few times a month 157 17.12
Never 610 66.52

 

How much do you use ResNet service for the following? Personal messaging (e.g. ICQ, Instant Messenger)

n=917 % of respondents
More than 5 hours a day 292 31.84
2 to 5 hours a day 186 20.28
1-2 hours a day 190 20.72
Less than 1 hour a day 98 10.69

A few times a week

59 6.43
A few times a month 39 4.25
Never 53 5.78

 

How much do you use ResNet service for the following? Chat rooms (e.g. IRC)

n=917 % of respondents
More than 5 hours a day 17 1.85
2 to 5 hours a day 16 1.74
1-2 hours a day 27 2.94
Less than 1 hour a day 32 3.49

A few times a week

63 6.87
A few times a month 174 18.97
Never 588 64.12

 

How much do you use ResNet service for the following? Research for school related assignments

n=917 % of respondents
More than 5 hours a day 34 3.71
2 to 5 hours a day 122 13.30
1-2 hours a day 232 25.30
Less than 1 hour a day 136 14.83

A few times a week

260 28.35
A few times a month 126 13.74
Never 7 0.76

 

How much do you use ResNet service for the following? Maintaining a personal home page (either locally, through Unity/Eos or through a web hosting service)

n=917 % of respondents
More than 5 hours a day 12 1.31
2 to 5 hours a day 17 1.85
1-2 hours a day 31 3.38
Less than 1 hour a day 55 6.00

A few times a week

73 7.96
A few times a month 220 23.99
Never 509 55.51

 

How much do you use ResNet service for the following? Have a personal file server online (local; e.g. ftp, http, shared file space)

n=917 % of respondents
More than 5 hours a day 42 4.58
2 to 5 hours a day 14 1.53
1-2 hours a day 25 2.73
Less than 1 hour a day 51 5.56

A few times a week

78 8.51
A few times a month 98 10.69
Never 609 66.41

 

How much do you use ResNet service for the following? Games (network or online)

n=917 % of respondents
More than 5 hours a day 20 2.18
2 to 5 hours a day 54 5.89
1-2 hours a day 95 10.36
Less than 1 hour a day 80 8.72

A few times a week

133 14.50
A few times a month 231 25.19
Never 304 33.15

 

How much do you use ResNet service for the following? MP3s (trading or listening through Napster, FTP, myMP3.com, etc.)

n=917 % of respondents
More than 5 hours a day 53 5.78
2 to 5 hours a day 67 7.31
1-2 hours a day 137 14.94
Less than 1 hour a day 137 14.94

A few times a week

165 17.99
A few times a month 118 12.87
Never 240 26.17

 

How much do you use ResNet service for the following? Warez (download through FTP, Hotline, etc.)

n=917 % of respondents
More than 5 hours a day 4 0.44
2 to 5 hours a day 8 0.87
1-2 hours a day 23 2.51
Less than 1 hour a day 21 2.29

A few times a week

35 3.82
A few times a month 107 1.67
Never 719 78.41

 

How often do you use ResNet service on an average day?

n=917 % of respondents
less than 1 hour a day 14 1.53
1-2 hours a day 153 16.68
3-5 hours a day 331 36.10
5-8 hours a day 180 19.63
9 or more hours a day 239 20.06

 

What do you primarily use to access your your email?

n=917 % of respondents
Outlook 99 10.80
Outlook Express 375 40.89
Netscape Messenger 224 24.43
Eudora 27 2.94
NCSU IMAP Webmail 83 9.05
Other web-based mail (please specify below) 57 6.21
Pegasus Mail 1 0.11
Other (please specify below) 34 3.71
Don't use email 1 0.11
Don't Know 5 0.55
Other: Yahoo 10 1.09%
Other: Hotmail 37 4.03%
Other: Mutt 5 0.55%
Other: Pine 15 1.64%
Other: Internet Explorer 10 1.09%
Other: America Online 14 1.53%

 

What do you use as your primary email account?

n=917 % of respondents
@unity.ncsu.edu 617 67.28
@eos.ncsu.edu 122 13.30
other @ncsu.edu address 2 0.22
@yahoo.com 40 4.36
@hotmail.com 80 8.72
@netscape.net 4 0.44
@aol.com 35 3.82
@mindspring.com 1 0.11
@nc.rr.com 0 0.00
I Don't Use email 0 0.00
Other (fill in below) 16 1.74

 

Please rate from 1-5 how useful you would find the following services if they were able to be offered as a part of ResNet service. Direct access to your Unity/Eos file space (mapped local drive/folder, instead of needing to FTP to or from file space)

n=917 % of respondents
Not at all useful 30 3.27
Only a little useful 91 9.92
Useful 279 30.43
Very useful 198 21.59
Extremely useful 319 34.79

 

Please rate from 1-5 how useful you would find the following services if they were able to be offered as a part of ResNet service. Access to similar applications available in Unity labs

n=917 % of respondents
Not at all useful 23 2.51
Only a little useful 68 7.42
Useful 229 24.97
Very useful 233 25.41
Extremely useful 364 39.69

 

Please rate from 1-5 how useful you would find the following services if they were able to be offered as a part of ResNet service. Print services (ability to send print jobs to a high quality printer at a 24-hour desk)

n=917 % of respondents
Not at all useful 92 10.03
Only a little useful 190 20.72
Useful 252 27.48
Very useful 172 18.76
Extremely useful 211 23.01

 

Please rate from 1-5 how useful you would find the following services if they were able to be offered as a part of ResNet service. Scanning services (ability to scan in text or graphics from hard copy pages and have access to resulting digital file)

n=917 % of respondents
Not at all useful 65 7.09
Only a little useful 135 14.72
Useful 258 28.14
Very useful 206 22.46
Extremely useful 253 27.59

 

Please rate from 1-5 how useful you would find the following services if they were able to be offered as a part of ResNet service. Wireless Internet (ability to connect your computer to the network anywhere, even outdoors)

n=917 % of respondents
Not at all useful 109 11.89
Only a little useful 141 15.38
Useful 220 23.99
Very useful 160 17.45
Extremely useful 253 31.30

 

What kind of computer do you use on ResNet? n=917 % of respondents
Intel-compatible PC (Windows, Linux, OS/2) 879 95.86
Macintosh 37 4.03
Other (please specify): 1 0.11
Other: Both 1 0.11


What is the primary operating system that you use? n=917 % of respondents
Windows 95 120 13.09
Windows 98 675 73.61
Windows NT 13 1.42
Windows 2000 48 5.23
Eos Linux 2 0.22
Red Hat Linux 18 1.96
Other Linux (please specify below) 5 0.55
Macintosh System 9.x 17 1.85
Macintosh System 8.x 15 1.64
Macintosh System 7.x 1 0.11
OS/2 0 0.00
BeOS 0 0.00
FreeBSD 0 0.00
Other (please specify below) 1 0.11

Not Sure

2 0.22


From where did you purchase your Ethernet network card?

n=917 % of respondents
It came preinstalled with my computer 294 32.06
The NCSU Bookstores 223 24.32
A computer store (CompUSA, Intrex, etc.) 114 12.43
An electronics store (BestBuy, Circuit City, etc.) 115 12.54
An office supply store (Office Depot, Office Max, etc.) 19 2.07
Catalog mail order or online catalog 65 7.09
From a friend 56 6.11
Not sure 31 3.38


Do you use your ResNet connection for a desktop or portable computer? n=917 % of respondents
Desktop 776 84.62
Portable (laptop, notebook, etc.) 87 9.49
Both 54 5.89



How many semesters have you lived on campus?

n=917 % of respondents
One 31 3.38
Two 464 50.60
Three 21 2.29
Four 250 27.26
Five 14 1.53
Six 96 10.47
Seven 2 0.22
Eight 31 3.38
Nine 3 0.33
Ten 3 0.33
Eleven 1 0.11
Twelve 1 0.11
More than twelve 0 0.00


Do you plan to subscribe to ResNet next semester? n=917 % of respondents
Yes, definitely 631 68.81
Yes, probably 29 3.16
No, I'm graduating 18 1.96
No, I'm not returning to NC State after this semester 1 1.20
No, I'm moving off campus 228 24.86
No, I'm staying on campus, but don't plan to subscribe 0 0.00

 

How many hours do you study in your room each week?

n=917 % of respondents
None 10 1.09
1-3 hours 209 22.79
4-6 hours 342 37.30
7-9 hours 181 19.74
10 or more hours 175 19.08


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