ResNet  

ResNet Survey Results -- Spring 2001

1 Did you receive or pick up a 2000-2001 ResNet Installation Guide? n=1670 % of respondents
Yes 1001 59.94%
No 669 40.06%
       
2 Who installed your Ethernet network adapter?  n=1670 % of respondents
It came pre-installed 573 34.31%
I installed it myself 657 39.34%
Hardware Services on campus installed it 14 0.84%
A ResNet staff member installed it  87 5.21%
An off-campus vendor installed it 25 1.50%
A family member installed it 156 9.34%
A friend installed it 148 8.86%
Other (please specify below) 10 0.60%
       
3 Who installed or configured your software for use with ResNet?  n=1670 % of respondents
I configured it myself (including "I plugged it in and it worked") 1064 63.71%
Hardware Service on campus configured it 16 0.96%
A ResNet staff member configured it 178 10.66%
An off-campus vendor configured it  19 1.14%
A family member configured it 147 8.80%
A friend configured it 242 14.49%
Other (please specify below) 4 0.24%
       
4 Were you successful the first time installing/configuring the software? n=1670 % of respondents
Yes 1328 79.52%
No 342 20.48%
       
5 The supplied ResNet documentation was sufficient to get me started using the service. n=1670 % of respondents
Strongly Agree 371 22.22%
Agree 737 44.13%
Neutral 474 28.38%
Disagree 69 4.13%
Strongly Disagree 19 1.14%
       
6 With whom did you consult to get your ResNet connection to work?  n=1670 % of respondents
I did not consult with anyone 768 45.99%
A family member 139 8.32%
Someone on my floor 221 13.23%
A friend, other than someone on my floor 186 11.14%
A Consultant at 515-HELP (Computing Services Help Desk) 140 8.38%
ResNet staff member 211 12.63%
Other (please specify below) 5 0.30%
  
7 When I sought assistance with setting up my ResNet connection I received help in a timely manner.  n=1670 % of respondents
Strongly Agree 252 15.09%
Agree 331 19.82%
Neutral 144 8.62%
Disagree 25 1.50%
Strongly Disagree 11 0.66%
Not Applicable - I did not request help 907 54.31%
 
8 The ResNet and Computing Services staff members who helped me were courteous n=1670 % of respondents
Strongly Agree 361 21.62%
Agree 249 14.91%
Neutral 129 7.72%
Disagree 7 0.42%
Strongly Disagree 3 0.18%
Not Applicable - I did not request help 921 55.15%
 
9 I feel confident I can get answers to any ResNet questions I may have through the resources available to me n=1670 % of respondents
Strongly Agree 482 28.86%
Agree 865 51.80%
Neutral 283 16.95%
Disagree 33 1.98%
Strongly Disagree 7 0.42%
 
10 I would recommend ResNet service to a friend.  n=1670 % of respondents
Strongly Agree 1038 62.16%
Agree 546 32.69%
Neutral 78 4.67%
Disagree 5 0.30%
Strongly Disagree 3 0.18%
 
11 Having ResNet service available influenced my decision to attend NC State. n=1670 % of respondents
Strongly Agree 134 8.02%
Agree 295 17.66%
Neutral 679 40.66%
Disagree 367 21.98%
Strongly Disagree 195 11.68%
 
12 Having ResNet service available influenced my decision live on campus. n=1670 % of respondents
Strongly Agree 400 23.95%
Agree 551 32.99%
Neutral 387 23.17%
Disagree 226 13.53%
Strongly Disagree 106 6.35%
 
13 Having ResNet service in my room has had a positive impact on my ability to get my course work done. n=1670 % of respondents
Strongly Agree 1178 70.54%
Agree 375 22.46%
Neutral 90 5.39%
Disagree 19 1.14%
Strongly Disagree 8 0.48%
 
14 "While here at NC State I have used network access (in labs or via ResNet) to such a degree that it has hindered my academic success. (e.g. over use of multi-player games, MUDs, IRC, email, etc.)" n=1670 % of respondents
Strongly Agree 149 8.92%
Agree 256 15.33%
Neutral 345 20.66%
Disagree 612 36.65%
Strongly Disagree 308 18.44%
 
15 Having ResNet service in my room has increased the level of communication between other students and me. n=1670 % of respondents
Strongly Agree 1008 60.36%
Agree 534 31.98%
Neutral 89 5.33%
Disagree 32 1.92%
Strongly Disagree 7 0.42%
 
16 Having ResNet service in my room has increased the level of communication between my course instructors and me n=1670 % of respondents
Strongly Agree 655 39.22%
Agree 761 45.57%
Neutral 193 11.56%
Disagree 54 3.23%
Strongly Disagree 7 0.42%
 
17 "Having ResNet service in my room has increased the level of communication between me and campus services staff (e.g. Housing, Registration and Records, Career Services, Financial Aid, etc.). " n=1670 % of respondents
Strongly Agree 565 33.83%
Agree 686 41.08%
Neutral 338 20.24%
Disagree 65 3.89%
Strongly Disagree 16 0.96%
 
18a How much do you use ResNet service for the following? email n=1670 % of respondents
More than 5 hours a day 117 7.01%
2 to 5 hours a day 211 12.63%
1-2 hours a day 576 34.49%
Less than 1 hour a day 702 42.04%
A few times a week 60 3.59%
A few times a month 3 0.18%
Never 1 0.06%
 
18b How much do you use ResNet service for the following? Browsing the World Wide Web n=1670 % of respondents
More than 5 hours a day 195 11.68%
2 to 5 hours a day 489 29.28%
1-2 hours a day 627 37.54%
Less than 1 hour a day 289 17.31%
A few times a week 53 3.17%
A few times a month 13 0.78%
Never 4 0.24%
 
18c How much do you use ResNet service for the following? Telnet (access to local or remote servers, e.g.  login.ncsu.edu) n=1670 % of respondents
More than 5 hours a day 33 1.98%
2 to 5 hours a day 89 5.33%
1-2 hours a day 206 12.34%
Less than 1 hour a day 285 17.07%
A few times a week 332 19.88%
A few times a month 427 25.57%
Never 298 17.84%
 
18d How much do you use ResNet service for the following? Usenet newsgroups n=1670 % of respondents
More than 5 hours a day 10 0.60%
2 to 5 hours a day 12 0.72%
1-2 hours a day 55 3.29%
Less than 1 hour a day 97 5.81%
A few times a week 135 8.08%
A few times a month 279 16.71%
Never 1082 64.79%
 
18e How much do you use ResNet service for the following? Personal messaging (e.g. ICQ, Instant Messenger) n=1670 % of respondents
More than 5 hours a day 630 37.72%
2 to 5 hours a day 380 22.75%
1-2 hours a day 317 18.98%
Less than 1 hour a day 170 10.18%
A few times a week 69 4.13%
A few times a month 46 2.75%
Never 58 3.47%
 
18f How much do you use ResNet service for the following? Chat rooms (e.g. IRC) n=1670 % of respondents
More than 5 hours a day 30 1.80%
2 to 5 hours a day 39 2.34%
1-2 hours a day 36 2.16%
Less than 1 hour a day 61 3.65%
A few times a week 85 5.09%
A few times a month 299 17.90%
Never 1120 67.07%
 
18g How much do you use ResNet service for the following? Research for school related assignments n=1670 % of respondents
More than 5 hours a day 54 3.23%
2 to 5 hours a day 260 15.57%
1-2 hours a day 459 27.49%
Less than 1 hour a day 299 17.90%
A few times a week 430 25.75%
A few times a month 162 9.70%
Never 6 0.36%
 
18h How much do you use ResNet service for the following? Maintaining a personal home page (either locally, through Unity/Eos or through a web hosting service) n=1670 % of respondents
More than 5 hours a day 17 1.02%
2 to 5 hours a day 30 1.80%
1-2 hours a day 57 3.41%
Less than 1 hour a day 99 5.93%
A few times a week 132 7.90%
A few times a month 328 19.64%
Never 1007 60.30%
 
18i How much do you use ResNet service for the following? Have a personal file server online (local; e.g. ftp, http, shared file space) n=1670 % of respondents
More than 5 hours a day 67 4.01%
2 to 5 hours a day 29 1.74%
1-2 hours a day 58 3.47%
Less than 1 hour a day 89 5.33%
A few times a week 141 8.44%
A few times a month 202 12.10%
Never 1084 64.91%
 
18j How much do you use ResNet service for the following? Games (network or online) n=1670 % of respondents
More than 5 hours a day 33 1.98%
2 to 5 hours a day 85 5.09%
1-2 hours a day 177 10.60%
Less than 1 hour a day 194 11.62%
A few times a week 253 15.15%
A few times a month 439 26.29%
Never 489 29.28%
 
18k How much do you use ResNet service for the following? MP3s (trading or listening through Napster, FTP, my.mp3.com, etc.) n=1670 % of respondents
More than 5 hours a day 161 9.64%
2 to 5 hours a day 214 12.81%
1-2 hours a day 309 18.50%
Less than 1 hour a day 330 19.76%
A few times a week 317 18.98%
A few times a month 184 11.02%
Never 155 9.28%
 
18l How much do you use ResNet service for the following? Software, including warez (download through FTP, Hotline, etc.) n=1670 % of respondents
More than 5 hours a day 28 1.68%
2 to 5 hours a day 38 2.28%
1-2 hours a day 73 4.37%
Less than 1 hour a day 114 6.83%
A few times a week 193 11.56%
A few times a month 443 26.53%
Never 781 46.77%
 
19 How often do you use ResNet service on an average day? n=1670 % of respondents
less than 1 hour a day 28 1.68%
1-2 hours a day 246 14.73%
3-5 hours a day 580 34.73%
5-8 hours a day 373 22.34%
9 or more hours a day 443 26.53%
 
20 What do you primarily use to access your email? n=1670 % of respondents
Outlook 123 7.37%
Outlook Express 665 39.82%
Netscape Messenger 218 13.05%
Eudora 15 0.90%
NCSU IMAP Webmail 360 21.56%
Other web-based mail (please specify below) 156 9.34%
Other (please specify below) 87 5.21%
Don't use email 1 0.06%
Don't know 45 2.69%
 
21 What do you use as your primary email account? n=1670 % of respondents
@unity.ncsu.edu 1188 71.14%
@eos.ncsu.edu 85 5.09%
other @ncsu.edu address 4 0.24%
@yahoo.com 77 4.61%
@hotmail.com 215 12.87%
@netscape.net 4 0.24%
@aol.com 66 3.95%
@mindspring.com 0 0.00%
@nc.rr.com 1 0.06%
I don't use email 1 0.06%
Other (fill in below) 29 1.74%
 
22 Please rate from 1-5 how useful you would find the following services if they were able to be offered as a part of ResNet service    
       
22a Direct access to your Unity/Eos file space (mapped local drive/folder, instead of needing to FTP to or from file space) n=1670 % of respondents
Not at all useful - 1 62 3.71%
Only a little useful - 2 180 10.78%
Useful - 3 513 30.72%
Very Useful - 4 382 22.87%
Extremely Useful - 5 533 31.92%
 
22b Access to similar applications available in Unity labs n=1670 % of respondents
Not at all useful - 1 66 3.95%
Only a little useful - 2 124 7.43%
Useful - 3 470 28.14%
Very Useful - 4 412 24.67%
Extremely Useful - 5 598 35.81%
 
22c Print services (ability to send print jobs to a high quality printer at a 24-hour desk) n=1670 % of respondents
Not at all useful - 1 160 9.58%
Only a little useful - 2 336 20.12%
Useful - 3 493 29.52%
Very Useful - 4 349 20.90%
Extremely Useful - 5 332 19.88%
 
22d Scanning services (ability to scan in text or graphics from hard-copy pages and have access to resulting digital file) n=1670 % of respondents
Not at all useful - 1 135 8.08%
Only a little useful - 2 241 14.43%
Useful - 3 522 31.26%
Very Useful - 4 409 24.49%
Extremely Useful - 5 363 21.74%
 
22e Wireless Internet (ability to connect your computer to the network anywhere, even outside) n=1670 % of respondents
Not at all useful - 1 220 13.17%
Only a little useful - 2 251 15.03%
Useful - 3 413 24.73%
Very Useful - 4 298 17.84%
Extremely Useful - 5 488 29.22%
 
23 What kind of computer do you use on ResNet? n=1670 % of respondents
Intel-compatible PC (Windows, Linux, OS/2) 1603 95.99%
Macintosh 46 2.75%
Both 19 1.14%
Other (please specify) 2 0.12%
 
24 What is the primary operating system that you use? n=1670 % of respondents
Windows 95 106 6.35%
Windows 98 1111 66.53%
Windows NT 13 0.78%
Windows 2000 304 18.20%

Windows Me

58 3.47%
Eos Linux (Realm Kit for Red Hat Linux) 1 0.06%
Red Hat Linux 16 0.96%
Other Linux (specify below) 10 0.60%
Macintosh System X 4 0.24%
Macintosh System 9.x 29 1.74%
Macintosh System 8.x 7 0.42%
Macintosh System 7.x 1 0.06%
OS/2 1 0.06%
BeOS 0 0.00%
FreeBSD 1 0.06%
Other (specify below) 2 0.12%
Not Sure 6 0.36%
 
25 From where did you purchase your Ethernet network card? n=1670 % of respondents
It came pre-installed with my computer 640 38.32%
The NCSU Bookstores 303 18.14%
A computer store (CompUSA, Intrex, etc.) 199 11.92%
An electronics store (Best Buy, Circuit City, etc.) 268 16.05%
An office supply store (Office Depot, Office Max, etc.) 56 3.35%
Catalog mail order or online catalog  71 4.25%
From a friend  63 3.77%
Not sure  70 4.19%
 
26 Do you use your ResNet connection for a desktop or portable computer? n=1670 % of respondents
Desktop 1390 83.23%
Portable (laptop, notebook, etc.) 220 13.17%
Both 60 3.59%
 
27 How many semesters have you lived on campus? n=1670 % of respondents
one 87 5.21%
two 868 51.98%
three 39 2.34%
four 432 25.87%
five 18 1.08%
six 143 8.56%
seven 6 0.36%
eight 64 3.83%
nine 2 0.12%
ten  9 0.54%
eleven 0 0.00%
twelve 2 0.12%
more than twelve 0 0.00%
 
28 How many hours do you study in your room each week? n=1670 % of respondents
none 22 1.32%
1-3 hours 412 24.67%
4-6 hours 596 35.69%
7-9 hours 338 20.24%
10 or more hours 302 18.08%