2010 ResNet/ComTech Survey
# of survey invitations sent: 7211
Total number of responses: 1126
Survey response rate: 15.6%
Where do you live? (grouped by campus area)
Answer # of responses % of responses
West Campus 515 45.82%
Bragaw (bra) 111 9.88%
Lee (lee) 126 11.21%
Sullivan (sul) 105 9.34%
Wolf Village (wv) 173 15.39%
Central Campus 274 24.38%
Alexander (aex) 23 2.05%
Bowen (bow) 43 3.83%
Carroll (car) 47 4.18%
Metcalf (met) 55 4.89%
Owen (own) 35 3.11%
Tucker (tuc) 50 4.45%
Turlington (tur) 21 1.87%
East Campus 335 29.80%
Avent Ferry (avf) 65 5.78%
Bagwell (bag) 40 3.56%
Becton (bec) 42 3.74%
Berry (ber) 10 0.89%
Gold (gol) 9 0.80%
North (nor) 38 3.38%
Syme (sym) 35 3.11%
Watauga (wat) 16 1.42%
Welch (wel) 11 0.98%
Wood (wd) 69 6.14%
Greek Court (gc) 0 0.00%
# of responses to this question 1124
Are you planning to live on campus in the fall?
Answer # of responses % of responses
Yes (yes) 667 59.24%
No (no) 424 37.66%
Not Sure (ns) 34 3.02%
# of responses to this question 1125
What kind of internet connection did you have at home?
Answer # of responses % of responses
Broadband (cable modem, DSL) (broad) 1059 94.05%
Dial-up (narro) 34 3.02%
None (none) 32 2.84%
# of responses to this question 1125
Having ResNet service available influenced my decision to live on campus.
Answer # of responses % of responses
Agree to some extent 420 37.30%
Strongly Agree (sa) 120 10.66%
Agree (a) 300 26.64%
Neutral (n) 454 40.32%
Disagree to some extent 249 22.11%
Disagree (d) 164 14.56%
Strongly Disagree (sd) 85 7.55%
# of responses to this question 1123
Having ResNet service in my room has had a positive impact on my ability to get my course work done.
Answer # of responses % of responses
Agree to some extent 1035 91.92%
Strongly Agree (sa) 759 67.41%
Agree (a) 276 24.51%
Neutral (n) 63 5.60%
Disagree to some extent 25 2.22%
Disagree (d) 18 1.60%
Strongly Disagree (sd) 7 0.62%
# of responses to this question 1123
While here at NC State I have used computer network access to such a degree that it has hindered my academic success. (e.g. over use of web surfing, AIM, network games, etc.)
Answer # of responses % of responses
Agree to some extent 351 31.17%
Strongly Agree (sa) 98 8.70%
Agree (a) 253 22.47%
Neutral (n) 286 25.40%
Disagree to some extent 486 43.16%
Disagree (d) 371 32.95%
Strongly Disagree (sd) 115 10.21%
# of responses to this question 1123
How satisfied are you with the quality of your ResNet connection?
Answer # of responses % of responses
Satisfied to some extent 963 85.52%
Very satisfied (vs) 376 33.39%
Satisfied (s) 587 52.13%
Neither satisfied nor dissatisfied (n) 76 6.75%
Dissatisfied to some extent 84 7.46%
Dissatisfied (d) 72 6.39%
Very dissatisfied (vd) 12 1.07%
# of responses to this question 1123
How much do you actively use your ResNet service on an average day?
Answer # of responses % of responses
9 or more hours (9plus) 177 15.72%
5-8 hours (5to8) 412 36.59%
3-5 hours (3to5) 454 40.32%
1-2 hours (1to2) 67 5.95%
Less than 1 hour (lt1) 13 1.15%
# of responses to this question 1123
How many devices (computers, game consoles, etc.) do you have connected to ResNet?
Answer # of responses % of responses
Zero (zero) 48 4.26%
1 (1) 627 55.68%
2 (2) 266 23.62%
3 (3) 110 9.77%
4 (4) 43 3.82%
5 (5) 17 1.51%
6 (6) 3 0.27%
More than 6 (gt6) 9 0.80%
# of responses to this question 1123
Do you use your ResNet connection for a desktop or portable computer(s)?
Answer # of responses % of responses
Portable - Any type 995 88.60%
Portable - Laptop/Netbook (lap) 983 87.53%
Portable - Tablet (tab) 12 1.07%
Desktop (desk) 18 1.60%
Both a portable (laptop, netbook, or tablet) and desktop (both) 100 8.90%
I don't use ResNet for a computer. (na) 10 0.89%
# of responses to this question 1123
What is the brand/manufacturer of the portable computer you use most often? This question was asked only of those who own a portable/laptop computer.
Answer # of responses % of responses % of all respondents
Apple (apple) 225 19.98% 19.98%
Compaq (cpq) 16 1.42% 1.42%
Dell (dell) 252 22.38% 22.38%
Gateway (gatew) 40 3.55% 3.55%
HP (hp) 177 15.72% 15.72%
IBM (ibm) 30 2.66% 2.66%
Lenovo (len) 177 15.72% 15.72%
Toshiba (tosh) 89 7.90% 7.90%
Other 90 7.99% 7.99%
# of responses to this question 1096 97.34%
What kind of devices do you regularly connect to ResNet? (select all that apply)
Answer # of responses % of responses
Intel-compatible PC (Windows, Linux) (intel) 755 67.05%
Macintosh computer (PowerPC or Intel-based) (mac) 210 18.65%
Sun computer (sun) 3 0.27%
Switch/hub (swtch) 30 2.66%
Wireless router / wireless access point (wap) 341 30.28%
Wired router (rtr) 53 4.71%
PDA/Handheld computer (pda) 99 8.79%
Digital Video Recorder (e.g. TiVo) (dvr) 5 0.44%
IP Phone (e.g. Vonage) (iptel) 15 1.33%
Networked printer / stand-alone print server (not a typical printer that is connected to your computer) (print) 65 5.77%
Playstation 2 (ps2) 14 1.24%
Playstation 3 (ps3) 62 5.51%
PSP (psp) 14 1.24%
Xbox (xbox) 3 0.27%
XBox 360 (xbox3) 180 15.99%
Wii (wii) 57 5.06%
Nintendo DS (ds) 19 1.69%
Other game console (ogame) 2 0.18%
Other device not listed here (oth) 65 5.77%
Please specify what 'other' devices you have connected to ResNet.
# of responses % of responses
[Free response] Click here to see responses. 65 5.77%
What is the primary operating system that you use?
Answer # of responses % of responses
Windows 870 77.47%
Windows 7 (7) 277 24.67%
Windows Vista (vista) 457 40.69%
Windows XP (xp) 136 12.11%
Other Windows (wothr) 0 0.00%
Macintosh OS X (osx) 211 18.79%
Linux (any distribution) (linux) 29 2.58%
Not sure (ns) 13 1.16%
Other 0 0.00%
# of responses to this question 1123
Regardless of when and where you actually use your laptop now, which of the following statements best describes how you intended to use it when you first got it? This question was asked only of those who own a portable/laptop computer.
Answer # of responses % of responses % of all respondents
I thought I would simply keep it at my residence and not carry it around anywhere. (no) 66 6.03% 5.86%
I thought I would bring my laptop with me when I went away for some extended period of time (e.g., home for the weekend, on a trip, etc.), but as a rule not carry it with me on campus. (ext) 146 13.33% 12.97%
I thought I would occasionally carry my laptop with me to use around campus (e.g., in the library, in class, etc.) (occ) 489 44.66% 43.43%
I thought I would frequently carry my laptop with me to use around campus (freq) 270 24.66% 23.98%
I thought I would always or almost always carry my laptop with me to use around campus (alw) 124 11.32% 11.01%
# of responses to this question 1095 97.25%
Which of the following best describes the extent to which you actually carry your laptop with you on campus? This question was asked only of those who own a portable/laptop computer.
Answer # of responses % of responses % of all respondents
I don't -- my laptop always stays at my residence. (no) 57 5.21% 5.06%
I bring my laptop with me when I go away for some extended period of time (e.g., home for the weekend, on a trip, etc.), but as a rule do not carry it with me on campus. (ext) 212 19.36% 18.83%
I occasionally carry my laptop with me to use around campus (e.g., in the library, in class, etc.) (occ) 527 48.13% 46.80%
I frequently carry my laptop with me to use around campus (freq) 178 16.26% 15.81%
I always or almost always carry my laptop with me to use around campus (alw) 121 11.05% 10.75%
# of responses to this question 1095 97.25%
Was your computer affected by viruses, spyware or trojans at any time this year?
Answer # of responses % of responses
Yes, and I (or someone else) ended up reformatting my computer because of it. (yform) 77 6.86%
Yes, and it was fixed without reformatting. (nofrm) 115 10.24%
Yes, but I don't remember how it was fixed. (yukno) 40 3.56%
Yes, and it still is being affected. (ynofx) 24 2.14%
No. (no) 867 77.20%
# of responses to this question 1123
Antivirus software is required on all Windows and Macintosh computers connected to ResNet. NC State offers Trend Micro OfficeScan and Intego VirusBarrier X5 to all registered students.

Have you installed Trend Micro OfficeScan or Intego VirusBarrier X5 from NC State on your computer(s)? (Please answer honestly! We're not going to come after you if you haven't installed it!)
Answer # of responses % of responses
Yes, I have installed Trend Micro OfficeScan or Intego VirusBarrier X5 on my computer. (yes) 626 55.74%
No, I still have NC State's Symantec Antivirus installed. (sav) 45 4.01%
I have installed other antivirus software, and I was not aware NCSU provided antivirus software. (noth) 65 5.79%
I have installed other antivirus software, but I was aware NCSU provided antivirus software. (yothr) 253 22.53%
I have not installed antivirus software, and I was not aware NCSU provided antivirus software. (n) 48 4.27%
I have not installed antivirus software, but I was aware NCSU provided antivirus software. (noins) 73 6.50%
I do not have a Windows or Macintosh computer. (noos) 13 1.16%
# of responses to this question 1123
Do you connect to the internet via a wireless connection while in your residence hall room?
Answer # of responses % of responses
Yes, through a wireless access point or router that I provided. (mine) 355 31.61%
Yes, through someone else's access point, and they know I'm using it. (elsek) 135 12.02%
Yes, through someone else's access point, and they don't know I'm using it. (elsen) 26 2.32%
Yes, through NC State's Nomad wireless. (nomad) 170 15.14%
Yes, but I'm not sure how. (ns) 17 1.51%
No. (no) 420 37.40%
# of responses to this question 1123
How important to you is having wireless coverage in residence halls?
Answer # of responses % of responses
Very important (vimp) 815 72.64%
Important (imp) 191 17.02%
A little important (limp) 97 8.65%
Not at all important (nimp) 19 1.69%
# of responses to this question 1122
Have you ever needed help with computing problems while at NC State (including getting your ResNet connection to work)?
Answer # of responses % of responses
Yes (Y) 282 25.09%
No (N) 842 74.91%
# of responses to this question 1124
When you have needed help with computing problems while at NC State, how often did you seek help from these sources? This question was asked only of those who indicated they needed help with a computing problem while at NC State.
[Family Member]
Answer # of responses % of responses % of all respondents
Never (never) 132 46.64% 11.72%
Occasionally (occ) 47 16.61% 4.17%
Sometimes (some) 29 10.25% 2.58%
Often (oft) 40 14.13% 3.55%
Always (alw) 35 12.37% 3.11%
# of responses to this question 283 25.13%
When you have needed help with computing problems while at NC State, how often did you seek help from these sources? This question was asked only of those who indicated they needed help with a computing problem while at NC State.
[Professor or TA]
Answer # of responses % of responses % of all respondents
Never (never) 233 82.33% 20.69%
Occasionally (occ) 33 11.66% 2.93%
Sometimes (some) 13 4.59% 1.15%
Often (oft) 4 1.41% 0.36%
Always (alw) 0 0.00% 0.00%
# of responses to this question 283 25.13%
When you have needed help with computing problems while at NC State, how often did you seek help from these sources? This question was asked only of those who indicated they needed help with a computing problem while at NC State.
[Departmental or College Help Desk]
Answer # of responses % of responses % of all respondents
Never (never) 202 71.38% 17.94%
Occasionally (occ) 39 13.78% 3.46%
Sometimes (some) 25 8.83% 2.22%
Often (oft) 12 4.24% 1.07%
Always (alw) 5 1.77% 0.44%
# of responses to this question 283 25.13%
When you have needed help with computing problems while at NC State, how often did you seek help from these sources? This question was asked only of those who indicated they needed help with a computing problem while at NC State.
[Roommate / Suitemate]
Answer # of responses % of responses % of all respondents
Never (never) 94 33.33% 8.35%
Occasionally (occ) 75 26.60% 6.66%
Sometimes (some) 56 19.86% 4.97%
Often (oft) 44 15.60% 3.91%
Always (alw) 13 4.61% 1.15%
# of responses to this question 282 25.04%
When you have needed help with computing problems while at NC State, how often did you seek help from these sources? This question was asked only of those who indicated they needed help with a computing problem while at NC State.
[Friend]
Answer # of responses % of responses % of all respondents
Never (never) 62 21.99% 5.51%
Occasionally (occ) 80 28.37% 7.10%
Sometimes (some) 50 17.73% 4.44%
Often (oft) 69 24.47% 6.13%
Always (alw) 21 7.45% 1.87%
# of responses to this question 282 25.04%
When you have needed help with computing problems while at NC State, how often did you seek help from these sources? This question was asked only of those who indicated they needed help with a computing problem while at NC State.
[OIT Walk-in Center (101 West Dunn Building)]
Answer # of responses % of responses % of all respondents
Never (never) 139 49.12% 12.34%
Occasionally (occ) 48 16.96% 4.26%
Sometimes (some) 34 12.01% 3.02%
Often (oft) 40 14.13% 3.55%
Always (alw) 22 7.77% 1.95%
# of responses to this question 283 25.13%
When you have needed help with computing problems while at NC State, how often did you seek help from these sources? This question was asked only of those who indicated they needed help with a computing problem while at NC State.
[NC State Help Desk (515-HELP, help@ncsu.edu, 106 Hillsborough Building)]
Answer # of responses % of responses % of all respondents
Never (never) 196 69.01% 17.41%
Occasionally (occ) 47 16.55% 4.17%
Sometimes (some) 24 8.45% 2.13%
Often (oft) 7 2.46% 0.62%
Always (alw) 10 3.52% 0.89%
# of responses to this question 284 25.22%
When you have needed help with computing problems while at NC State, how often did you seek help from these sources? This question was asked only of those who indicated they needed help with a computing problem while at NC State.
[Off-campus Vendor or Help Desk (e.g. Geek Squad, Genius Bar)]
Answer # of responses % of responses % of all respondents
Never (never) 238 84.10% 21.14%
Occasionally (occ) 23 8.13% 2.04%
Sometimes (some) 14 4.95% 1.24%
Often (oft) 7 2.47% 0.62%
Always (alw) 1 0.35% 0.09%
# of responses to this question 283 25.13%
How would you rate the service you have received from the NC State Help Desk? (515-HELP, help@ncsu.edu) This question was asked only of those who sought help from the NC State Help Desk.
Answer # of responses % of responses % of all respondents
Excellent (exc) 23 26.14% 2.04%
Very good (vgood) 29 32.95% 2.58%
Good (good) 21 23.86% 1.87%
Fair (fair) 14 15.91% 1.24%
Poor (poor) 1 1.14% 0.09%
# of responses to this question 88 7.82%
How would you rate the service you have received from the OIT Walk-in Center? (101 West Dunn Bldg.) This question was asked only of those who sought help from the OIT Walk-in Center.
Answer # of responses % of responses % of all respondents
Excellent (exc) 66 45.83% 5.86%
Very good (vgood) 51 35.42% 4.53%
Good (good) 17 11.81% 1.51%
Fair (fair) 7 4.86% 0.62%
Poor (poor) 3 2.08% 0.27%
# of responses to this question 144 12.79%
If you had a computing question, what would be your preferred way of asking it, from the choices below:
Answer # of responses % of responses
In person (inp) 417 37.13%
Telephone (tel) 233 20.75%
E-mail (email) 267 23.78%
Instant Messenger (im) 89 7.93%
Live web-based chat (wbc) 81 7.21%
Web-based self help wizard (wbsh) 36 3.21%
# of responses to this question 1123
How does having classroom instructional technology (e.g. computer, document camera, data projector, etc.) used in your courses help you learn compared to courses in which it is not used?
Answer # of responses % of responses
I don't learn as well when it's used (dont) 49 4.36%
No difference (nodif) 332 29.51%
I learn better when it's used (bette) 666 59.20%
Not applicable / not sure (na) 78 6.93%
# of responses to this question 1125
How useful would it be to have your classroom content recorded and made available to you online after class?
Answer # of responses % of responses
Very useful (vuse) 607 53.96%
Somewhat useful (suse) 312 27.73%
A little useful (luse) 107 9.51%
Not at all useful (na) 99 8.80%
# of responses to this question 1125
How important is it to have the following components in the recorded classroom content: This question was asked of respondents who would find recorded classroom content at least "a little useful."
[High-quality audio of the instructor]
Answer # of responses % of responses % of all respondents
Very important (vimp) 699 67.86% 62.08%
Important (imp) 246 23.88% 21.85%
A little important (limp) 76 7.38% 6.75%
Not at all important (nimp) 9 0.87% 0.80%
# of responses to this question 1030 91.47%
How important is it to have the following components in the recorded classroom content: This question was asked of respondents who would find recorded classroom content at least "a little useful."
[High-quality audio of classroom discussion]
Answer # of responses % of responses % of all respondents
Very important (vimp) 351 34.14% 31.17%
Important (imp) 334 32.49% 29.66%
A little important (limp) 290 28.21% 25.75%
Not at all important (nimp) 53 5.16% 4.71%
# of responses to this question 1028 91.30%
How important is it to have the following components in the recorded classroom content: This question was asked of respondents who would find recorded classroom content at least "a little useful."
[Video of projected presentation materials]
Answer # of responses % of responses % of all respondents
Very important (vimp) 644 62.77% 57.19%
Important (imp) 307 29.92% 27.26%
A little important (limp) 69 6.73% 6.13%
Not at all important (nimp) 6 0.58% 0.53%
# of responses to this question 1026 91.12%
How important is it to have the following components in the recorded classroom content: This question was asked of respondents who would find recorded classroom content at least "a little useful."
[Video of whiteboard or chalk board (if used)]
Answer # of responses % of responses % of all respondents
Very important (vimp) 652 63.55% 57.90%
Important (imp) 294 28.65% 26.11%
A little important (limp) 72 7.02% 6.39%
Not at all important (nimp) 8 0.78% 0.71%
# of responses to this question 1026 91.12%
How important is it to have the following components in the recorded classroom content: This question was asked of respondents who would find recorded classroom content at least "a little useful."
[Video of the instructor talking]
Answer # of responses % of responses % of all respondents
Very important (vimp) 379 36.94% 33.66%
Important (imp) 282 27.49% 25.04%
A little important (limp) 275 26.80% 24.42%
Not at all important (nimp) 90 8.77% 7.99%
# of responses to this question 1026 91.12%
How useful to you is the annual Computing@NC State newspaper? [see picture]
Answer # of responses % of responses
Didn't know about it (uknow) 637 56.62%
Didn't receive (norcv) 105 9.33%
Didn't use (nouse) 218 19.38%
Not at all useful (nusef) 38 3.38%
A little useful (littl) 88 7.82%
Useful (usefl) 32 2.84%
Very useful (vusef) 7 0.62%
# of responses to this question 1125
About how many times have you used a campus computing kiosk this year?
Answer # of responses % of responses
I didn't know they existed (dont) 263 23.38%
Never (never) 247 21.96%
1 time (1) 99 8.80%
2 times (2) 112 9.96%
3-5 times (3to5) 180 16.00%
5-10 times (5to10) 89 7.91%
10-20 times (1020) 54 4.80%
More than 20 times (gt20) 81 7.20%
# of responses to this question 1125
How often do you use a computer lab?
Answer # of responses % of responses
Never (never) 163 14.49%
1-2 times per semester (1to2s) 295 26.22%
1-2 times per month (1to2m) 256 22.76%
1-2 times per week (1to2w) 242 21.51%
3-5 times per week (3to5w) 118 10.49%
6-8 times per week (6to8w) 32 2.84%
9 or more times per week (9w) 19 1.69%
# of responses to this question 1125
Are you aware of the OIT Walk-in Center (101 West Dunn Building)?

The OIT Walk-in Center provides computer support to students, including hardware repair for in-warranty computers purchased through the NC State Bookstore.
Answer # of responses % of responses
Yes, and I visited the Walk-in Center for help at least once this year. (y1) 247 21.96%
Yes, but I didn't need help this year. (y0) 413 36.71%
Yes, but I don't think I would ever need to visit for help. (yn) 107 9.51%
No, but I would have visited the Walk-in Center if I had known about it. (ny) 139 12.36%
No, and I don't think I would ever need to visit for help. (no) 219 19.47%
# of responses to this question 1125
Have you used the NC State-provided "Nomadic" wireless Internet access available on campus?
Answer # of responses % of responses
I use NC State's "Nomadic" wireless regularly. (reg) 770 68.44%
I have used NC State's provided "Nomadic" wireless a few times. (few) 270 24.00%
I knew it was available but I do not have a laptop. (knew) 14 1.24%
I have a wireless-capable device, but I have not used the wireless service on campus. (no) 23 2.04%
I was not aware that NC State provided wireless Internet access. (unawr) 48 4.27%
# of responses to this question 1125
In which of the following locations do you regularly use NC State-provided "Nomadic" wireless Internet access? (select all that apply)
Answer # of responses % of responses
Residence hall room (res) 376 33.39%
Common areas of residence hall (rcom) 593 52.66%
Classrooms (class) 871 77.35%
Computer labs (lab) 386 34.28%
Library (lib) 877 77.89%
Talley or Witherspoon Student Center (stcen) 359 31.88%
Dining Hall (dinhl) 261 23.18%
Atrium, Brickyard, or other outdoor common area on campus (outdr) 426 37.83%
Building lounge or other indoor common area on campus (not including residence halls) (oth21) 497 44.14%
Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. This question was asked of respondents who use a computer lab at least 1 time per semester.
[Print]
Answer # of responses % of responses % of all respondents
Never (never) 313 32.44% 27.80%
Occasionally (occ) 208 21.55% 18.47%
Sometimes (some) 132 13.68% 11.72%
Often (oft) 164 16.99% 14.56%
Always (alw) 148 15.34% 13.14%
# of responses to this question 965 85.70%
Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. This question was asked of respondents who use a computer lab at least 1 time per semester.
[Access software I don't have]
Answer # of responses % of responses % of all respondents
Never (never) 349 36.17% 30.99%
Occasionally (occ) 202 20.93% 17.94%
Sometimes (some) 165 17.10% 14.65%
Often (oft) 168 17.41% 14.92%
Always (alw) 81 8.39% 7.19%
# of responses to this question 965 85.70%
Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. This question was asked of respondents who use a computer lab at least 1 time per semester.
[Read e-mail]
Answer # of responses % of responses % of all respondents
Never (never) 327 33.89% 29.04%
Occasionally (occ) 278 28.81% 24.69%
Sometimes (some) 186 19.27% 16.52%
Often (oft) 126 13.06% 11.19%
Always (alw) 48 4.97% 4.26%
# of responses to this question 965 85.70%
Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. This question was asked of respondents who use a computer lab at least 1 time per semester.
[Work with others]
Answer # of responses % of responses % of all respondents
Never (never) 201 20.83% 17.85%
Occasionally (occ) 272 28.19% 24.16%
Sometimes (some) 287 29.74% 25.49%
Often (oft) 168 17.41% 14.92%
Always (alw) 37 3.83% 3.29%
# of responses to this question 965 85.70%
Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. This question was asked of respondents who use a computer lab at least 1 time per semester.
[Do research/homework]
Answer # of responses % of responses % of all respondents
Never (never) 240 24.87% 21.31%
Occasionally (occ) 262 27.15% 23.27%
Sometimes (some) 233 24.15% 20.69%
Often (oft) 181 18.76% 16.07%
Always (alw) 49 5.08% 4.35%
# of responses to this question 965 85.70%
Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. This question was asked of respondents who use a computer lab at least 1 time per semester.
[Play games]
Answer # of responses % of responses % of all respondents
Never (never) 762 78.96% 67.67%
Occasionally (occ) 111 11.50% 9.86%
Sometimes (some) 61 6.32% 5.42%
Often (oft) 28 2.90% 2.49%
Always (alw) 3 0.31% 0.27%
# of responses to this question 965 85.70%
Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. This question was asked of respondents who use a computer lab at least 1 time per semester.
[Kill time]
Answer # of responses % of responses % of all respondents
Never (never) 439 45.49% 38.99%
Occasionally (occ) 269 27.88% 23.89%
Sometimes (some) 150 15.54% 13.32%
Often (oft) 81 8.39% 7.19%
Always (alw) 26 2.69% 2.31%
# of responses to this question 965 85.70%
Which computer lab do you use most frequently? This question was asked of respondents who use a computer lab at least 1 time per semester.
Answer # of responses % of responses % of all respondents
Wolf Village Unity Lab (wv) 71 7.39% 6.31%
Avent Ferry Unity Lab (af) 41 4.27% 3.64%
Honors Village Commons Unity Lab (hvc) 76 7.91% 6.75%
Sullivan Unity Lab (sul) 110 11.45% 9.77%
FYC Unity Lab (tuck) 83 8.64% 7.37%
North Unity Lab (north) 30 3.12% 2.66%
DH Hill Unity Lab (lib) 298 31.01% 26.47%
Laundry Unity Lab (Stinson Collaborative Commons) (lau) 15 1.56% 1.33%
ES King Village Unity Lab (esk) 0 0.00% 0.00%
EOS Lab (Daniels, EB1) (eos) 106 11.03% 9.41%
College Lab (CHASS, CALS, etc) (coll) 131 13.63% 11.63%
# of responses to this question 961 85.35%
When you use a computer lab, which operating system do you prefer to use? This question was asked of respondents who use a computer lab at least 1 time per semester.
Answer # of responses % of responses % of all respondents
Windows (win) 656 68.19% 58.26%
Macintosh (mac) 207 21.52% 18.38%
Linux (linux) 99 10.29% 8.79%
# of responses to this question 962 85.44%
Do you have a TV in your room or apartment?
Answer # of responses % of responses
Yes (Y) 775 68.89%
No (N) 350 31.11%
# of responses to this question 1125
Is your TV capable of receiving high definition (HD) channels? This question was asked of respondents who have a TV in their room or apartment.
Answer # of responses % of responses % of all respondents
Yes (yes) 355 45.57% 31.53%
No (no) 292 37.48% 25.93%
Don't know (unsre) 132 16.94% 11.72%
# of responses to this question 779 69.18%
Do you subscribe to the university cable television system? This question was asked of respondents who have a TV in their room or apartment.
Answer # of responses % of responses % of all respondents
Yes (Y) 545 70.14% 48.40%
No (N) 232 29.86% 20.60%
# of responses to this question 777 69.01%
Why don't you subscribe to university cable? This question was asked of respondents who do not subscribe to university cable.
Answer # of responses % of responses % of all respondents
It's too expensive. (exp) 132 56.65% 11.72%
I don't have time to watch cable TV. (time) 36 15.45% 3.20%
I don't like the content. (cont) 4 1.72% 0.36%
I get TV content from another source (Hulu.com, Netflix, etc.). (comp) 35 15.02% 3.11%
Other 26 11.16% 2.31%
# of responses to this question 233 20.69%
What type of material would you like to see more of on cable television? (select all that apply)
Answer # of responses % of responses
Music channels (music) 279 24.78%
Movie channels (movie) 740 65.72%
Education channels (edu) 203 18.03%
Sports channels (sport) 343 30.46%
None/Don't know (none) 285 25.31%
Is there a channel that is not currently offered on the NC State cable lineup that you would like to see offered?
Answer # of responses % of responses
Yes (Y) 173 15.38%
No (N) 952 84.62%
# of responses to this question 1125
What channel(s) would you like to see offered? This question was asked of respondents who would like a channel not currently offered.
Answer # of responses % of responses
[Free response] Click here to see responses. 171 15.19%
OIT offers an all-NC State sports television channel, WolfBytes Sports, on its cable system. What type of content would you like to see on this channel? (select all that apply)
Answer # of responses % of responses
Coaches shows (coach) 161 14.30%
Non-revenue sports (e.g. swimming, track and field) (nr) 393 34.90%
Club sports (club) 358 31.79%
Intramural sports (IM) 297 26.38%
Men's football and basketball games (rev) 547 48.58%
Other 48 4.26%
I would be in favor of cable TV being added as a service required for all students in the residence halls and included as part of our Housing charges if it meant a 10% reduction in rates for the service. This question was asked of respondents who said they do subscribe to cable TV service.
Answer # of responses % of responses % of all respondents
1 - Strongly disagree (1) 138 25.32% 12.26%
2 (2) 73 13.39% 6.48%
3 (3) 141 25.87% 12.52%
4 (4) 96 17.61% 8.53%
5 - Strongly agree (5) 97 17.80% 8.61%
# of responses to this question 545 48.40%
I would be in favor of cable TV being added as a service required for all students in the residence halls and included as part of our Housing charges if it meant a 10% reduction in rates for the service. This question was asked of respondents who said they do not subscribe to cable TV service.
Answer # of responses % of responses % of all respondents
1 - Strongly disagree (1) 303 52.06% 26.91%
2 (2) 78 13.40% 6.93%
3 (3) 103 17.70% 9.15%
4 (4) 51 8.76% 4.53%
5 - Strongly agree (5) 47 8.08% 4.17%
# of responses to this question 582 51.69%
If you had a choice and there was no difference in quality, would you prefer to watch your favorite cable programming on a computer or television?
Answer # of responses % of responses
Television (tele) 558 49.60%
Computer (comp) 324 28.80%
No preference (nopre) 243 21.60%
# of responses to this question 1125
On a scale of 1-5, with 1" being not interested and 5" being very interested, how interested would you be in a service that allowed you to view full-screen, broadcast quality television on your PC?
Answer # of responses % of responses
1 - not at all interested (1) 78 6.93%
2 (2) 98 8.71%
3 (3) 264 23.47%
4 (4) 297 26.40%
5 - very interested (5) 388 34.49%
# of responses to this question 1125
What type of music would you like to hear on WolfBytes Radio? (select all that apply)
Answer # of responses % of responses
Top 40 (top40) 593 52.66%
Rap/Hip Hop (rap) 354 31.44%
Dance (dance) 235 20.87%
# of responsesry (cntry) 263 23.36%
College Music (coll) 353 31.35%
Other 214 19.01%
Do you own a media player?
Answer # of responses % of responses
Yes, an iPod. (ipod) 819 72.80%
Yes, a Zune. (zune) 55 4.89%
Yes, another brand. (oth) 102 9.07%
No. (no) 149 13.24%
# of responses to this question 1125
What brand of media player do you own?
Answer # of responses % of responses
[Free response] Click here to see responses. 101 8.97%
Does your media player support: (select all that apply)
Answer # of responses % of responses
Wireless access (wless) 417 37.03%
Video player (video) 669 59.41%
None of the above (none) 252 22.38%
Were you aware that NC State offers a podcasting service (iTunesU) that enables you to download podcasts and materials such as course content, campus video, audio and information?
Answer # of responses % of responses
No (no) 754 67.08%
Yes, but I have not visited the NC State iTunesU site (itunes.ncsu.edu). (yn) 275 24.47%
Yes, and I have visited the NC State iTunesU site (itunes.ncsu.edu). (yes) 95 8.45%
# of responses to this question 1124
What type of mobile device(s) do you use? (select all that apply)
Answer # of responses % of responses
Android (Nexus One, Droid, HTC Hero, other) (droid) 54 4.22%
Blackberry (bb) 98 7.65%
iPhone (iphon) 64 5.00%
iPod Touch (ipod) 218 17.02%
Palm Pre / Pixi (palm) 10 0.78%
Other smart phone (web enabled) (othSm) 117 9.13%
Other phone (oth98) 694 54.18%
No phone (none) 26 2.03%
What services do you use on your mobile device during a typical week? (select all that apply)
Answer # of responses % of responses
Send/receive phone calls (phone) 976 86.68%
Send/receive e-mail (email) 373 33.13%
Send/receive text messages (txt) 953 84.64%
Send/receive instant messages (IM) 214 19.01%
Access the internet (int) 478 42.45%
Access campus mobile services (m.ncsu.edu or m.lib.ncsu.edu) (ncsum) 156 13.85%
Take photos (photo) 677 60.12%
Listen to music (music) 426 37.83%
Listen to podcasts (podc) 49 4.35%
Watch videos (vid) 243 21.58%
Access maps/GPS (maps) 238 21.14%
Read books (book) 38 3.37%
Play games (game) 373 33.13%
Do schoolwork (schoo) 101 8.97%
Other (fill in below) (oth31) 14 1.24%
None of the above (none) 8 0.71%
Other 13 1.15%
What mobile tools would you like to see offered at NCSU?
Answer # of responses % of responses
[Free response] Click here to see responses. 144 12.79%
What type of cell phone plan do you have? This question was asked of respondents who indicated they own a cell phone.
Answer # of responses % of responses % of all respondents
Monthly plan (contr) 1044 94.74% 92.72%
Pay as you go (prepaid) (ppd) 48 4.36% 4.26%
I don't have a cell phone plan. (no) 10 0.91% 0.89%
# of responses to this question 1102 97.87%
Who is your cell phone provider? This question was asked of respondents who indicated they own a cell phone.
Answer # of responses % of responses % of all respondents
AT&T (att) 247 22.64% 21.94%
Boost Mobile (boost) 2 0.18% 0.18%
Cricket (crick) 5 0.46% 0.44%
Sprint (spr) 112 10.27% 9.95%
T-Mobile (tmo) 43 3.94% 3.82%
US Cellular (usc) 46 4.22% 4.09%
Verizon Wireless (vzw) 588 53.90% 52.22%
Virgin Mobile (virg) 19 1.74% 1.69%
Other 29 2.66% 2.58%
# of responses to this question 1091 96.89%
Are there locations on campus where you can't get cell service where you would like to? If so, please list them below.
Answer # of responses % of responses
[Free response] Click here to see responses. 490 43.52%
Do you have any questions, comments, or suggestions about ResNet, the Office of Information Technology, or any of the questions on this survey?
Answer # of responses % of responses
[Free response] Click here to see responses. 311 27.62%